Our News

Dear Valued Customers, As a business, we have a responsibility not only to our customers but also to the environment. We are excited to share with you today the steps we have taken to improve our commitment towards being eco-friendly, which includes reducing plastic use, using reusable materials and packaging, and supporting the Eden Rainforest Project. The issue of plastic pollution is one that deeply concerns us. Plastic waste has a detrimental effect on our planet, harming wildlife, cluttering landscapes, and contributing to global warming. Recognising this, we have made a commitment to drastically cut down on our plastic use. This means the protective packaging and materials we use for our products are now derived from more eco-friendly alternatives. We are now using packaging made from reusable materials. Reusable materials ensure that our packaging can have a longer life cycle and reduce the amount of waste we produce. Our hope is that you'll find creative ways to reuse these materials in your own homes, whether for storage, craft projects, or any other purpose you see fit. Furthermore, we are proud to announce that with each purchase you make, you are supporting the Eden Rainforest Project. This incredible organization works tirelessly to restore healthy forests and reduce poverty in areas that have suffered deforestation. With your help, we have been able to plant 161 trees so far. This isn't just about offsetting carbon emissions; it's about restoring biodiversity, creating jobs, and contributing to a greener future. But this is just the beginning. We are constantly looking for ways to improve and deepen our commitment to sustainability. From sourcing to manufacturing to delivery, we want every step of our process to be as green as possible. We understand that we can’t change everything overnight, but we are committed to this journey and will keep striving for improvement. Your support means the world to us. By choosing us, you're not just investing in a product; you're investing in a vision of a more sustainable and eco-friendly world. We can't wait to see how much more we can achieve together. Thank you for your continuous support and for joining us on this green journey. Together, we can make a difference. 

Dear valued customers, We want to take a moment to address an important change we've recently made in our business. We have decided to switch our courier service to ensure our products - your purchases - reach your doorstep in the best way possible. Our decision to change couriers was not taken lightly. It was a response to a series of unfortunate incidents involving late deliveries, damaged goods, and poor customer service. We deeply regret any inconvenience these issues may have caused you. We believe that the journey of our products from us to you is an extension of our customer service. It's not just about delivering a package; it's about delivering an experience. When that journey is fraught with delays or damages, it mars the joy that comes with opening a package you've been eagerly waiting for. And when customer service falls short, it undermines the trust and connection we've worked so hard to build with you. Therefore, we felt it was necessary to move to a courier service that aligns better with our commitment to quality, punctuality, and customer satisfaction. This new courier has a sterling track record for its reliable delivery times, careful handling of products, and exceptional customer service. They share our belief that the delivery process should be smooth, efficient, and, above all, respectful of the customer's needs. We understand that changes can sometimes cause uncertainty, and we assure you that we've made this decision with your best interests at heart. Our goal is to improve the overall shopping experience for you, from the moment you click 'buy' to the moment your purchase arrives at your doorstep. If you have any questions or concerns about this change, please don't hesitate to reach out to us. Your feedback is invaluable to us as we navigate this transition. We are confident that this change will bring about a significant improvement in our delivery process. We greatly appreciate your understanding and continued support during this shift. As always, we remain committed to providing you with the best of our products and services. Thank you for standing by us on this journey. We can't wait to serve you better! 

Hello, our lovely readers! We are so excited to share with you our new adventure that sets sail in 2024. As the dawn of a new year approached, we decided to embark on a journey that is as unique as our handcrafted candles, wax melts, and soaps. We are taking our passion for these aromatic creations to the picturesque waterways of Britain, aboard our stunning narrowboat, Ardea. Why a narrowboat, you ask? Well, we've always believed that our business is not just about the products we sell but also about the experience we provide. The quaint charm of Ardea, combined with the serene beauty of the British canals, offers an unparalleled, immersive shopping experience. It's like stepping into a floating oasis of delightful fragrances! Narrowboat Ardea is more than just a vessel; it's our floating shop and home. Our decision to move our business to the boat was inspired by our love for the slow, peaceful pace of life on the water. The tranquil surroundings and freedom to roam the waterways have always appealed to us. Plus, we realised that this unique setting perfectly aligns with our brand ethos of promoting relaxation, comfort, and a sense of home. As we navigate the canals, we are bringing our hand-poured candles, wax melts, and artisanal soaps closer to you. Each product is a labour of love, crafted with careful attention to detail, and infused with fragrances that transport you to a world of relaxation. Now, we get to share these delightful scents with a wider audience, all from the unique setting of our narrowboat. We are thrilled to see the faces behind our virtual community in person and get to know you better. Imagine this: you're walking along the canal on a sunny day, and you stumble upon our narrowboat. You're welcomed by our team, and instantly, your senses are enveloped with the calming scents of lavender, the invigorating aroma of citrus, or the comforting fragrance of vanilla. You browse through our collection, chat with us, and hopefully, leave with a purchase that will brighten your day and home. The transition to the boat has been a whirlwind of excitement. We've faced challenges, yes, but each one has been a learning experience. The positive feedback and support from our customers have made every hurdle worthwhile. We can't wait to see you in 2024!